Returns

Lightmyfire.com offers a 30-day return policy. When returning the products, make sure they are properly packaged. Download your return slip here.

Write order number, article, and reason for return.

The next step is to pack the products and return slip. All returned items must be sent back in the original packaging and original condition. Damaged or missing original packaging can lead to a decrease in the value of the product.

Send the package from your agent. You must pay the shipping costs for return if you regret the purchase.

NOTE! We do not accept packages sent by COD or similar. You are responsible for the package/ products until we receive it/them. Save the receipt from the carrier and any tracking numbers.

It usually takes 12 working days (Mon-Fri) to receive and process your returned items in our warehouse*. You will receive a return receipt via email when your return is processed. This contains information about the repayment period depending on your choice of payment method.

*depend on the sending location and when we receive the returned items in our warehouse.

You are responsible for the shipping costs if you regret the purchase.

NOTE! We do not accept packages sent by COD or similar. You are responsible for the package/ products until we receive it/them. Save the receipt from the carrier and any tracking numbers.

Please contact customer service and we will help you.
info@lightmyfire.com
0046 40660 16 60